To avoid disappointment we strongly recommend booking all treatments and use of the spa facilities in advance. Please contact the individual spa to make a booking.

We recommend arriving at least 15 minutes prior to your spa day or treatment so you can familiarize yourself with your surroundings, and fill out a health questionnaire.

We operate a 48 hour cancellation policy to avoid a 50% charge or redemption from your gift voucher.

If you do need to move your appointment within 48 hours, we can offer this on one occasion.

The minimum age for access to the spa is 18. Beauty treatments are available from 18 as well.

All treatments that are 60 minutes or less can be paid for on the day of the booking. A 50% pre-payment will be taken for any treatments over 60 minutes.

You will need to bring a print out of your voucher or email confirmation with the voucher code. Bathrobes, slippers and towel are NOT included but can be taken from us for an extra charge.

Yes, we are able to offer bespoke packages, please contact the spa to discuss your requirements.

Yes there are lockers in the changing rooms, which are activated with a padlock which are available from spa reception. We strongly recommend that you come without any Jewelry at the Spa.

We recommend you wear comfortable clothes and all valuables are kept securely in your locker or left at home.